Why Patients Don’t Trust Your Clinic Online – Missing Reviews vs Reputation Management

Problem: Without reviews, patients hesitate to choose your clinic.

Solution: Actively request and respond to patient feedback.

Comparison:

  • No reviews → Low trust
  • Fake reviews → Risky, damaging
  • Authentic reviews → Build credibility, attract patients

Actionable Recommendation: Set up a simple SMS/email follow-up asking for Google reviews.

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