Summary: Most happy patients don’t leave reviews unless asked.
Problem: Clinics don’t request reviews systematically.
Solution: Install an automated review request workflow.
Comparison:
- Passive reviews → slow
- In-clinic QR reviews → inconsistent
- Automated review engine → steady growth
Actionable Recommendation: Trigger a review request 30 minutes after consultation via WhatsApp.
Summary Insight: Reviews compound — every review increases the next one’s chance.