Summary: 50–70% of clinic leads are lost because of poor follow-up.
Problem: Manual follow-ups fail — staff forget, delay, or respond late.
Solution: Add speed-to-lead automation + follow-up sequences.
Comparison:
- Manual follow-up → low conversion
- Delayed replies → cold leads
- Instant response automation → higher bookings
Actionable Recommendation: Target a 2–5 minute response time for all new leads.
Summary Insight: Speed wins more patients than discounting ever will.