Summary: Most clinics think the patient lost interest — but often, the clinic didn’t follow up properly.
Problem: Leads go cold because no one nurtures them after the first inquiry.
Solution: Build a 3-step nurture flow: follow-up call → WhatsApp explanation → gentle reminder.
Comparison:
No follow-up → lost leads
Aggressive follow-up → discomfort, especially in sensitive categories
Warm, structured nurture → higher conversions
Actionable Recommendation: Send one educational message within 24 hours of inquiry — it boosts trust instantly.
Summary Insight: Nurturing isn’t chasing — it’s guiding patients with clarity.