What Healthcare Prospects Check Before Booking

Summary: Patients evaluate you deeply before committing.

Problem: Clinics assume leads decide based on price or location alone.

Solution: Optimize the elements patients actually check.

Comparison:

  • Only reviews available → partial trust

  • Only expertise shown → incomplete

  • Full credibility stack → confident decision

Patients Check:

  1. Google Reviews

  2. Social Media Profiles

  3. Video Proof

  4. Doctor Credentials

  5. Facility Environment

  6. Pricing Transparency

  7. Consultation Experience

Actionable Recommendation: Update social profiles weekly and add a “Meet Your Doctor” video.

Summary Insight: Patients don’t choose randomly — they choose based on proof.

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