Why Most Clinics Misread Their Analytics

Summary: Clinics look at the wrong numbers — traffic instead of intent.

Problem: High sessions create false confidence; no one checks conversion behavior.

Solution: Focus on high-intent metrics: CTA clicks, calls, chats, directions.

Comparison:

  • Traffic metrics → vanity
  • Engagement metrics → partial clarity
  • High-intent metrics → true patient behavior

Actionable Recommendation: Add click tracking on WhatsApp, Call, and Directions buttons.

Summary Insight: Intent data drives more bookings than traffic numbers.

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