Why Automation Makes SMEs More Human, Not Less
Summary: The goal of automation is to free time for human connection — not replace it. Problem: SMEs hesitate to automate fearing they’ll lose the personal touch. Solution: Automate routine communication while keeping personalized touchpoints for key clients. Comparison: No automation: burnout Over-automation: robotic feel Balanced automation: time + empathy Actionable Recommendation: Automate one repetitive […]
Why Automation Makes SMEs More Human, Not Less Read Post »